Privacy Policy

Enexio India ("we," "our," and "us") is committed to protecting the privacy and security of the information you provide while using our internal mobile application. “App” shall mean and refer to the internal mobile application of Enexio India, and “Personal Information” shall mean and refer to any personally identifiable information that we may collect from you. This Privacy Policy (“Privacy Policy”) outlines our data practices, (i.e) how we collect, use, and safeguard the information within the App.

Information We Collect

The Mobile App is designed for internal use by our company and stakeholders. We commit to respecting online privacy data. We further recognize the need for appropriate protection and management of any personally identifiable information shared with us. Information collected may include:

  • User Credentials: Admin-generated usernames and passwords for login purposes.
  • Project, Ticket, and Task Details: Information entered for managing and tracking tasks, tickets, and projects.
  • Usage Data: Non-personally identifiable information, such as logs and activity for troubleshooting and performance improvement.
  • Cookies: Used to recognise an individual user and store certain information about them such as login details, language preferences and otherwise to customize the services and to give personalized experience.
  • Third party Information: The information provides for technical and physical infrastructure, ensures safety, security and integrity, and helps with analysing and fixing service issues.

How We Use Your Information

We use information collected to operate, provide, improve, customize and support our services. The information collected is used to:

  • Enable access to the App for authorized users.
  • Facilitate project, ticket, and task management.
  • Monitor, operate, customize and improve the performance and functionality of the App.

Data Security

We implement industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encrypted data transmission.
  • Regular security audits and updates..
  • Limited access to sensitive data by authorized personnel only.

Location Data

This data is accessed in real-time for find ing the location of the Field ENgineer and the project site which will help us to do installation in a fast manner as well as useful for tracking purpose for higher management.

Sharing of Information

We do not sell or share your information with third parties, except when required by law or as necessary for the operation of the App. Data within the App is retained for the duration of its operational necessity, or as required by company policies and regulations.

User Responsibilities

  • Users must not share login credentials with unauthorized individuals.

  • Users should notify the admin immediately if they suspect unauthorized access to their account.

Access and Updates

Login credentials are provided by the admin and are mandatory for accessing the App. We may amend or update our Privacy Policy. We will provide a notice of amendments to this Privacy Policy, as appropriate, and update the “Effective Date” through internal channels or via the App itself.

Law, Our Rights, And Protection

We access, preserve, and share your information described in the "Information We Collect" section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users.

Assignment, Change of Control, And Transfer

In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, we will share your information with the successor entities or new owners in connection with the transaction in accordance with applicable data protection laws.

Governing Law

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Chennai, Tamil Nadu, India.

Contact Us

If you have questions or concerns about the Privacy Policy, please contact us at:

Enexio India, enexiospares@gmail.com